i myself have had a few run ins with these guys.. as a barista i have found thier product very inconsistant and often burnt. the hygine levels in the store are a joke .. the girls in there are all lovely and all so friendly... the guy with the dark hairs a joke... his teeth are rotten and he just smells bad even from the other side of the counter.. as the manager of a food premise ones hygine should be high . but not with this guy.. not to mention the way the place is left.. ive noticed on several occassions as ive walked past (not mentioning the smell) food left on the bench with birds getin a feast or just the filth all over the coffee machine like spilt milk drippin from the bench all over the floor and yet nothing is clean before moving on to the next thing .. its Filth i tell you id much rather bathe in the mud then eat or drink anything from this establishment ever again
i have worked in hospotality for 5yrs now as a senior ranked manager in a hotel. I have been to esquires numorus times and have not made a single purchase as the food is inappropriately stored and prepared with lack of general cleaning and maintenance. The smell of te dishwasher area is enuff to put me off. I also know that the manager has a pooor level of personal hygiene . This shood be enuff to put anyone off the food. I have heard numerous complaints of service and quality from here. I recommend staying away from here. Even starbucks has my business over esquires goddard centre
coffeenut- I am very sorry for the poor impression you received of our store.
We have had a change of ownership since you last stopped in, and a new management structure which has emphasised cleaning and hygiene much more.
For the record, in 3 years the shop has never had a complaint about sparrows soiling drinks, and only 3 times have customers complained of being hit themselves- in every case because they moved the chairs from their original positions to sit under a sparrow perch.
I also have record of a council review at the end of November which had no problems with the cafe- I think you may have been unlucky enough to meet a poor staff member- we had to let some people go shortly after your visit.
Please come in and ask for Chris, I would love the opportunity to show you what we can do with a free coffee and muffin.
Was good when first opened, but I would avoid at all costs nowadays. The general hygeine is attrocious and not uncommon to have a sparrow crap in your drink from overhead. This place needs a visit from the council to get them back in order. In the meantime, keep walking.